All About Lifeline Program and Its Services

All About Lifeline Program and Its Services

The Lifeline program is a federal program that offers discounted rates to low-income individuals who qualify. You can use your Lifeline service for Internet access. However, there are a few limitations to this service. You will need to recertify your eligibility each year to continue receiving your discounts. 

It Offers Discounts For Internet Users.

Many broadband companies offer discounts to Lifeline customers. You must be eligible for one discount per household. This discount applies to internet and phone service like in Lifeline phone service Oklahoma, bundled phone and internet service, or wireless phone service. To qualify, you must live in an area where TDS services are available. In addition, you must have income below specific income guidelines. If you are unsure about your eligibility, check with your local state government. Customers who make false statements may be de-enrolled, fined, or barred from the program. The Affordable Connectivity Program (ACP) is an online program that provides discounts for Internet service. Those eligible can receive a discount of $30 per month on their monthly Internet service. The ACP replaces the Emergency Broadband Benefit, which provides a 50 percent monthly discount until March 1, 2022. Customers do not have to provide their Social Security number to receive the discount. ACP participants can apply online or through an Internet service provider that participates.

It Requires Recertification

When using the Internet, Lifeline subscribers need to recertify every year. Recertification can be done online or through an interactive voice response. The process takes approximately 12 to 15 minutes. The forms are available in English and Spanish and will include all necessary information. Lifeline also offers several online resources, including tutorials. The process is straightforward, and you can easily complete it without assistance from a live person.

It Is A Telecommunications Carrier.

Telecommunications carriers participating in Lifeline must provide their eligible customers with the proper information about the program. For example, the carriers must explain that Lifeline service is a government-funded assistance program that is non-transferable and limited to one discount per household. The carriers must also provide print and audiovisual materials, application and certification forms, and disclose the name of the eligible telecommunications carrier.

The FCC Administers The Program.

Lifeline is a federal program that helps low-income Americans afford telephone service. The FCC administers the program. The agency develops policies and guides the USAC, which administers the program. The USAC helps consumers apply for Lifeline service, determines eligibility, and operates the Lifeline Support Center. To qualify, a Lifeline subscriber must use a Lifeline-supported service at least once every thirty days. Lifeline usage includes outgoing calls, answering incoming calls, purchasing minutes, sending text messages, or using data.

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